Posts Tagged 'reputation management'

The Susan G. Komen Foundation and Why You Need a Rep Management Crisis Plan

Posted on February 1st, 2012 · Posted in Management

Every business and non-profit needs a social media disaster plan, case in point the Susan G. Komen foundation and their deafening silence during a major brand crisis. For those of.. read more

Don’t Respond With Free Food for Bad Yelp Reviews

Posted on January 29th, 2012 · Posted in Local

Business owners who actively monitor their reputations are making a mistake when offering free food to people who leave bad reviews on Yelp and other local business sites. The knee-jerk.. read more